Privacy Policy Effective Date: June 2, 2020 Sancia Consulting ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.sanciaconsulting.com. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it. 1. Information We Collect Personal Data We may collect personally identifiable information ("Personal Data") that you voluntarily provide to us when you: Contact us via email or phone Subscribe to our newsletter Fill out a form on our website Personal Data may include: Name Email address Phone number Company name Job title Usage Data We may also collect information automatically about how you access and use the website ("Usage Data"). This Usage Data may include information such as your: IP address Browser type Browser version Pages of our website that you visit Time and date of your visit Time spent on those pages Unique device identifiers Other diagnostic data 2. Use of Your Information We use the information we collect in various ways, including to: Provide, operate, and maintain our website Improve, personalize, and expand our website Understand and analyze how you use our website Develop new products, services, features, and functionality Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes Send you emails Find and prevent fraud 3. Disclosure of Your Information We may share the information we collect about you in the following situations: With your consent: We may disclose your personal information for any purpose with your consent. Business transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. To comply with legal obligations: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process. 4. Security of Your Information We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. 5. Your Data Protection Rights Depending on your location, you may have the following rights regarding your personal information: The right to access – You have the right to request copies of your personal data. The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete. The right to erasure – You have the right to request that we erase your personal data, under certain conditions. The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions. The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions. The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our contact information provided below. 6. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our website, prior to the change becoming effective and update the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. 7. Contact Us If you have any questions about this Privacy Policy, please contact us: By email: info@sanciaconsulting.com By phone: (832) 527-1965 Thank you for choosing Sancia Consulting. We are committed to protecting your privacy and providing a safe online experience.

Confidentiality Policy Effective Date: June 2, 2020 Contact Information: Email: info@sanciaconsulting.com Phone: (832) 527-1965 At Sancia Consulting, we are committed to maintaining the highest level of confidentiality regarding our clients' information. This Confidentiality Policy outlines how we handle and protect your sensitive data. 1. Scope This policy applies to all information collected or submitted on the Sancia Consulting website and through our services. 2. Information Collection We collect personal and business information necessary to provide our consulting services. This may include, but is not limited to: Contact details (name, address, email, phone number) Business information (company name, industry, business needs) 3. Use of Information The information we collect is used solely for the purpose of providing and improving our consulting services. We do not share your information with third parties except as necessary to provide our services or as required by law. 4. Data Protection We employ a variety of security measures to ensure the confidentiality and protection of your information, including: Secure storage of electronic and physical data Restricted access to data Regular security audits and updates 5. Client Confidentiality All client information is treated as strictly confidential. We will not disclose any client information without explicit consent, except when required by law. Our consultants are bound by confidentiality agreements and adhere to strict privacy standards. 6. Breach Notification In the unlikely event of a data breach, we will notify affected clients promptly and take all necessary steps to mitigate any potential harm. 7. Policy Changes Sancia Consulting reserves the right to update this Confidentiality Policy as necessary. Any changes will be posted on our website, and we will notify clients of significant changes. 8. Contact Us For any questions or concerns regarding this Confidentiality Policy, please contact us at: Email: info@sanciaconsulting.com Phone: (832) 527-1965

Effective Date: June 2, 2020 At Sancia Consulting, we are committed to providing high-quality digital products to our customers. However, we understand that there may be occasions when you need to request a refund or raise a dispute. This policy outlines the terms and conditions for refunds and disputes for digital downloads purchased from Sancia Consulting. Refund Policy 1. Eligibility for Refunds Refunds for digital downloads are considered under the following conditions: The digital product was not as described or advertised. The digital product is defective or corrupted and cannot be accessed or used as intended. 2. Requesting a Refund To request a refund, please contact us within 14 days of your purchase. Your request must include the following details: Your full name Order number Date of purchase A detailed description of the issue 3. Processing Refunds Once we receive your refund request, we will review it and respond within 7 business days. If your request is approved, the refund will be processed within 14 business days to the original method of payment. Please note that it may take additional time for your bank or credit card company to process and post the refund to your account. Dispute Policy 1. Dispute Resolution If you are dissatisfied with a digital product and would like to raise a dispute, please contact us immediately. We are dedicated to resolving disputes in a fair and timely manner. 2. Contact Information for Disputes To raise a dispute, please provide the following information: Your full name Order number Date of purchase A detailed description of the issue Any supporting documentation or evidence You can contact us via email at info@sanciaconsulting.com or by phone at (832) 527-1965. 3. Review and Resolution We will review your dispute and respond within 7 business days. Our team will work with you to resolve the issue, which may include providing a replacement digital product or offering a refund. Contact Us If you have any questions or need further assistance regarding our Digital Download Refund and Dispute Policy, please do not hesitate to contact us: Email: info@sanciaconsulting.com Phone: (832) 527-1965 Thank you for choosing Sancia Consulting. We value your business and strive to ensure your satisfaction with our digital products.